Privacy Policy
Last updated: 14 May 2026
ACK ("we", "us") is a web and app studio based in Malaysia. We respect your privacy and only collect the minimum information needed to respond to enquiries and operate this site.
Information we collect
Voluntary: when you contact us via WhatsApp, email, or any form on this site, we receive the information you provide — typically name, contact details, and project details. Automatic: standard server logs (IP address, browser type, referrer) collected by our hosting provider for security and reliability.
How we use information
To respond to your enquiry, provide quotes, deliver agreed services, send project updates, and improve the site. We do not sell or rent personal data to third parties.
Cookies and analytics
This site does not set any cookies of its own. We may use privacy-respecting web analytics (such as Google Analytics or Plausible) to understand aggregate traffic patterns. Analytics, if enabled, may collect anonymised usage data via standard browser APIs.
Third-party services
This site is hosted on Cloudflare. We may also use third-party services for forms, analytics, or email. These providers may receive standard request metadata, and their privacy practices are governed by their own policies.
Data retention
We keep contact records and project correspondence for as long as needed to provide services, meet our legal and tax obligations, and respond to follow-up requests.
Your rights under PDPA Malaysia
Under the Personal Data Protection Act 2010, you may request access to, correction of, or deletion of personal data we hold about you. Send your request to the email below and we will respond within a reasonable period.
Children
This site is intended for businesses and adults. We do not knowingly collect personal data from anyone under 18.
Updates
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Significant changes will be highlighted on this page.
Contact
Questions about this policy or your data: adrianwong.solutions@gmail.com or WhatsApp +60 16-235 6775.